Shipping policy

Shipping Policy

At Jones Jewels, we want your order to arrive safely and securely.

All Jones Jewels orders are carefully prepared and shipped through our fulfillment partner using tracked delivery.

Processing

Orders are typically processed and dispatched within 1–3 business days.

Estimated Delivery

• United States: 5–8 business days
• United Kingdom: 5–8 business days
• Canada: 7–10 business days
• Europe: 4–10 business days
• Australia: 5–8 business days
• Rest of World: 7–14 business days

Delivery estimates begin after your order has been processed and dispatched.

Shipping Cost

Free shipping is included with every Jones Jewels order.

Tracking

Once your order has shipped, tracking information will be provided so you can follow your package along the way.

Customs & Duties

For international orders, duties and customs charges are handled through our shipping service, so customers should not receive additional customs or duty charges upon delivery.

Please note: Delivery estimates are estimates and can occasionally be affected by circumstances outside of Jones Jewels' control.